Managed Services

Our Approach

Traditionally managed services engagements are very strict and systematic. All “Tier 1” service providers have the capacity to provide management of client information systems.

This approach creates limitations and hinders the demands from clients to perform at their best.

The difference with iTMaster’s approach is in our unique ability to apply agility and speed, and that at scale. Our service also strictly complies to ITIL standards and our client’s service level agreements.

With the option for a fully customised experience, our clients find us to be their perfect fit managed services partner.

Portfolio Offering

  • Single Point of Contact for all Service Requirements
  • Technical Specialist Onsite and Back Office Service
  • Asset Life Cycle Management
  • System Integration Services
  • Regional Field Support Services
  • Application Support and Maintenance
  • Educational Technology Solution Services
  • Infrastructure Support and Maintenance
  • Structured Cabling and FTTX Services
  • Carry in Technical Repair Centre Services